Hero Retail Ecommerce​

Retail Marketing Platform for e-Commerce, Mobile and In-Store Customer Engagement

Convert more shoppers, more often, at higher value

Grow online, mobile, and store sales by engaging with shoppers wherever they are. The Emarsys single, integrated platform allows marketers to execute based on a complete view of customer, business, and marketing performance.

The omnichannel retail marketing platform of choice for retail and e-commerce brands worldwide

Personalize the customer journey across any touchpoint, from online to in-store and back

Breakdown Silos Data Solution

Break down data silos and connect your customer, sales, and product data.

Commerce Store Capability

Turn web store browsers to multi-channel buyers

Customer Relationship Loyalty Strategy Solution

Build authentic customer relationships with an effective loyalty strategy

01 Retail Ecommerce Unify Your Customer Product And Sales Data

Unify your customer, product, and sales data

Access the limitless possibilities of fully integrated data. Our Integrated Data Layer unifies customer behavior, purchase, inventory, SKU, and sales data to create a single customer view. This fuels our Personalization Engine to quickly deliver true 1:1 personalization at scale.

02 Retail Ecommerce​ Increase Store And Online Revenue With Dynamic Segments

Increase store and online revenue with dynamic segments

Create and deliver compelling customer engagements that drive online sales and enhance in-store clienteling with dynamic segmentation. With Emarsys AI, you can create segments that use past behavior and real-time data to automatically group customers by lifecycle stage, or their likelihood to engage, churn, or convert.

See our retail marketing platform in just 3 minutes

02 Retail Ecommerce​ Maximize Roi With Ai Powered Marketing Automations

Maximize ROI with AI-powered retail marketing automations

Grow a database of engaged, high-value customers and dramatically improve time to value with pre-built, AI-powered retail marketing automations. From abandoned cart to customer churn, Emarsys identifies key growth opportunities and helps you capitalize on them fast, with easy-to-use strategies that can be executed in a single click.

04 Retail Ecommerce​ Deliver Transactional Engagements At Scale

Deliver transactional engagements at scale

Easily integrate Emarsys across email, web, mobile, ads, direct mail, and in-store, and gain the agility you need to deliver effective transactional campaigns and keep up with supply chain dependencies. Keep shoppers shopping with fast password reset messages, reduce customer support enquiries with SMS shipping updates, and build anticipation with order confirmation and post-purchase emails at scale.

04 Retail Ecommerce Drive Loyalty With Cross Channel Personalization

Drive loyalty with cross-channel personalization

From in-store to online and mobile, create engaging, personalized cross-channel customer interactions that turn first-time customers into loyal, repeat buyers. Emarsys gives you the power to quickly build sophisticated 1:1 personalized cross-channels journeys within a single, easy-to-use retail marketing platform, all without IT support.

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Gibson and Emarsys

Orchestrating omnichannel customer journeys

In this tell-all video, discover how companies like Gibson Brands are approaching personalization, optimizing customer journeys, and driving lifelong loyalty

05 Retail Ecommerce Uncover The Revenue And Roi Impact Of Returns

Uncover the revenue and ROI impact of returns

If a VIP customer returns everything they buy, are they really a VIP customer? Emarsys is the only customer engagement platform that unlocks your cross-channel returns data by lifecycle status, giving marketers a true view of return on investment, customer lifetime value, and overall marketing success.

06 Retail Ecommerce See The Revenue Impact Of Marketing Campaigns

See the revenue impact of marketing campaigns

Confidently demonstrate the impact of your retail marketing efforts on key business outcomes. Emarsys helps marketers get a focused line of sight into revenue performance, customer acquisition, purchase frequency, average order value, first purchase, store sales, retention, loyalty, and more – all from a single retail marketing platform.

Personalize omnichannel engagement to build loyalty and
grow customer lifetime value