SAP Emarsys delivers unparalleled outcomes for marketers everywhere
Our mission is to reimagine what’s possible for marketers by delivering AI-infused martech solutions that delight customers and achieve phenomenal business results.
Trusted by leading brands and innovative marketers across the globe
Bringing power to the marketer
Our mantra, ‘Power to the Marketer’ extends into every part of our business. From creating best-in-class onboarding experiences and our focus on privacy-first personalization, to the extensible, composable nature of our platform and the way we help marketers monitor results and prove value, empowering marketers is at the forefront of everything we do.
Connect across the entire experience
Integrate data and leverage built-in AI to personalize content, delivering relevant engagements on any channel
Make insightful, data-driven decisions
Understand your customers and drive profitable growth with AI-powered insights and analytics.
Adapt to market needs with speed and agility
Scale your marketing with a flexible platform and partner ecosystem that makes it easy to automate omnichannel campaigns.
Hear it from the industry
See what industry analysts and users have to say about SAP Emarsys.
See our Customer Engagement Platform
in action
Hear it from our customers
SAP Emarsys is the customer engagement platform of choice for leading brands and innovative marketers across the globe.
“SAP Commerce Cloud, SAP Customer Activity Repository, and SAP Emarsys Customer Engagement are helping us improve the shopping experience and grow loyalty so we can walk the walk to deliver what the consumer expects.”
Gregoire Baret
Vice President, Digital Product and Experience
“With SAP Emarsys, we’ve been able to adopt features and functionalities and get new campaigns out the door faster than anticipated. Because SAP Emarsys is an all-in-one platform and the partnership here is important, now when we need to make something run, it’s always fast.”
Juan Jose Arciniega
Ecommerce Senior Director
“We were fairly basic in the CRM world until we started working with SAP Emarsys. We were immediately able to utilize data to help us identify different personas. This allowed us to reach different types of fans in the different ways that we know that they are wanting us to connect with them.”
Josh Ehren
Global Head of Direct to Consumer
“Using data and personalization, SAP Emarsys enables us to keep our customers at the heart of everything we do, powering vital lifecycle and loyalty campaigns that drive conversions, retention, and relevancy. We look forward to continuing to scale these programs through the SAP Emarsys platform to deliver better experiences to our customers.”
Catriona Woodward
Head of Digital Marketing
“We worked very closely with SAP Emarsys to build all of our templates and build the logic that meant we could do that at scale... Any promotions we run will be shown correctly for where that customer is… and we can use block targeting to really focus the content to make sure everyone’s seeing the right thing. And that essentially means we only need to build every campaign once.”
David Witts
CRM Manager
“With SAP Emarsys, we are creating personal 1-to-1 experiences for our 1.5 million customers globally. We have automated 500 unique journeys, which resulted in 70% retention.”
Mark Sherwood
Global Head of Trading and Marketplace
More on why leading brands choose SAP Emarsys
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